Best answer by RetiredTripleHelixView original
Webroot Identity Shield
Need some advice. I noticed after closing out my web browser and back to my desk top, the identity shield lock is still showing on the taskbar icon, is is normal???? Once you close your browser the lock should be off/or not???? Appreciate your insight on this:D
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Point well taken.............In my case IE10 has misbehaving for sure. I will be keeping a eye on it and see if this goes away.
What is really interesting when I would open the main GUI of Webroot than close it the lock would go away.??
This could happen if your browser is still running in the background - can you tell me what one you are using and what version please? (e.g IE9, Chrome 26)