Hi to all.
I decided to try webroot and installed trial version of Webroot SecureAnywhere - antivir.
I need help with settings i hope cuz it may be light but changing nod32 with it i noticed its screwing with chrome performance first then when i started my Diablo 2 game its total disaster.
its messing with Diablo 2 game and i tried to read how i can set it up so it doesnt mess with my game but so far no success.
When i shut down protection diablo 2 is running with no problem. when webroot is on the game is laggin.
its hard to find out is it internet lag or game lag but deffenetly its messing with the game.
i added the game files into PC secrutity Allow list but still the problem exist . at first i though it helped though 🙂 but nope.
any ideas how to make webroot not messing with my game ?
my pc is celeron cpu 2x cores with 8gb ram and maybe enough to run 20 clients of diablo 2 🙂
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I am happy you came to the Webroot Community! Can you please check under 'Utilities', 'System Control' and then click 'Start' to see if any .exe's associated with Diablo or DirectX are being blocked? If so, please switch them to 'Allow'.
I was playing diablo with 5 clients the same time * with webroot shutdown * and had no lag no problems.
I just started diablo one client to check if anything is blocked unnder webroot and its laggin when creating game.
I checked what u suggested. nothing is blocked overthere :(
any other sugestions ?
Thanks for helping me agian .
I apologize that there wasn't a quick fix. We have a Threat Lab setup where we test our product with the latest games for compatibility. Would you mind Opening a Support Ticket so that one of our gaming specialists can investigate? Please title it 'Diablo II Interference' or something similar.
Welcome to the Community Forums...:D
Have you also checked under the 'PC Security' heading in the main GUI, by clicking on the gear/cog to the right of the heading, and then the 'Block/Allow Files' tab. And once there checking the list displayed to see if any components related to Diablo or DirectX are flagged as 'Blocked' or 'Monitor'. If you do find any such, and are confident that they are safe, i.e., you installed them and they are running from that location/path, then you should change them to 'Allow'.
Hope that helps? And if not then I recommend that you Open a Support Ticket, describing your issue in detail, plus the help that Mike has provided so far, and let them take a look.
If you do contact Support and they solve the issue for you then please post back as to how it was resolved as such feedback can be very useful here to help other users in the future with the same or a simialr issue.
I started the game this morning and the game was running fine * maybe a 0.0001 secs slight lag on times but like 1000 faster when the issue is there.
The issue is not actually with diablo itself.
the issue starts when i use maphack calles Stinger for diablo.
Webroot is not blocking anywhere you suggested me to check * i even put it into the allowed list* but it is the reason Webroot is making my diablo Not Responding too often.
Ok now knowing that any suggestions ? if i remember someone else was complaining to software that is cheating.
however this is a legit maphack to the server i am playing and i want to use it with my diablo.
how to make webroot ignore it and not mess with my game ?
Below are the steps to gather this data:
1. Download Webroot's log-gathering utility from the following link:
2. Save the file to your Desktop (or the preferred Download folder of your web browser).
3. Once it has finished downloading, double-click the wsalogs.exe file on your Desktop to run it.
4. In the box labeled "Email:", enter the same email address you used for this support site.
5. Click the "Go!" button to begin the log gathering process.
Expect the utility to take between 1 to 10 minutes to gather the necessary information. The run time depends on various factors on your computer, including the size of the Webroot software logs and the compression speed of the computer. This utility is designed to gather extended logs from the Webroot software and basic system information.
An Unexpected Error has occurred.
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Should i run the diablo and the Stinger Maphack when i am doing the wsalogs ?
1. Open SecureAnywhere and click the 'cog' beside 'PC Security'.
2. On the Scan & Shields tab, select Custom Scan.
3. Select deep scan from the Customized Scan Window and Click Start Scan
Working as a charm NOW :)