I’ve had a horrible night. I hardly ever log in to my account online. I need to delete a device from my subscription. I thought I created an online account but the log in wouldn’t work. I submitted a request via email to reset my password. No email came. I created a new online account by clicking the link in the Webroot Secure Anywhere app. I went through all the steps to create a two factor authentication. Now, as soon as I log in, I am automatically logged out.
It does it in both Edge and Chrome browsers.
Customer Technical Support is closed.
I have been working on this for two hours. I am going to bed. Any help would be appreciated. Thank you in advance.
Best answer by Ssherjj
Welcome to the Webroot Comunity,
Please contact Webroot Support line HERE in the morning (MST) or anytime between 7 AM - 6 PM. I am not positive about the hours but I am close. Also you can Submit a Support Ticket and they can assist you as well. (24-7).
Sorry for all the inconveniences. I know it must be frustrating. Hopefully you can get this resolved soon….