I just created a Webroot account, and message board account just to post this question.
Today (December 12, 2021) I renewed my Webroot Secure Anywhere Antivirus coverage via a digital download activation key. (3 computers, 2 years).
The 3 computers now have the new, extended coverage, however, the Webroot secure anywhere solution agreement pop up keeps popping up even though I keep pressing the ‘agree’ button. Once, I noticed it popped up 3 times in about 5 minutes. I never had this issue when I was on the previous activation key.
It’s Webroot Secure Anywhere CE 21.4 and its software version 184.108.40.206 “latest version
I read another similar question posted here, from November 2020, but Webroot didn’t answer, the author of the original question posted that Webroot recommended they uninstall, then reinstall Webroot, which is very inconvenient for me to do with all 3 computers.
Part of the reason why I decided to ‘register’ the key and create a webroot account was in the hopes it might stop the pop ups. We will see, but Hopefully there is some other quick easy fix.
Best answer by TripleHelixView original
I’m not sure but you can try a clean reinstall on one system to see what happens and if it continues I would contact Webroot Support!
Submit a ticket
Please follow the steps closely!
Info in case you don’t know how to go into Safe Mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234
Please let us know if that resolves your issue?
well, so far, after creating a Webroot account, and ‘registering’ the activation key, I have not seen the pop up.
I don’t use all 3 computers frequently, so I will need time to see if the popup is really gone, but so far so good.
I just figured this might be a well-known issue, and that there might be some ‘hack’ (like editing some computer file, and changing a 0 to a 1 LOL!) so the Webroot program would stop asking for solution agreement.
Yes, if the popup returns, I will try the fresh reinstall.
Thanks again for the reply.
Will do. One note: The original Webroot Secure Anywhere Antivirus installed last year was from a physical DVD disk. That activation code had 20 days left on the activation, but I wanted to purchase a 3 computer, 2 year activation code digital download from Walmart. It was “out of stock”, so when it became available, I immediately purchased it.
I was not sure how long the activation code would be valid, so I installed immediately (hoping the new coverage would be added to the existing 20 days remaining….….it was not).
Maybe the fact that the previous activation code was still valid was confusing things, or maybe there was some incompatibility between the new access code and the currently installed Webroot program.
Meh, who knows. so far it appears to be working now that I’ve registered. I usually don’t like registering for software because then I get solicitations, spam etc.
Thanks again for the information, have a great holiday season!
Any new keycode will not add the time you have left only renewals via Webroot directly or Best Buy Geek Squad Subscriptions. Well 20 days is not bad (Sorry) but just for future reference using different keycodes that will happen.
Thanks and happy Holiday’s!