After uninstalling WSA, the core and sky services persist, causing problems with other software. Because they are placed as system files, they resist normal and reasonable means to remove them.
They also resist removal by people with some technical skill. And other AV programs. And Webroot’s own cleanup executables.
I would think that software that cannot be uninstalled by the computer owner with reasonable effort would qualify as malicious.
Of course, sending in a support ticket has gotten zero response. I approach an hour waiting for someone to pick up the phone.
Best answer by TripleHelixView original
Support did pick up eventually and the services were removed -- that is pretty much how it happened. Thus far the correction has survived a restart and seems to be holding.
Please follow the steps closely!
Info in case you don’t know how to go into Safe Mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234
Please let us know if that resolves your issue?