Webroot Software Download on HP AMD Ryzen 3

  • 7 August 2022
  • 2 replies

I just purchased an HP AMD Ryzen 3, and along with it, Webroot internet security w/ antivirus protection. When I try to download the software, I'm prompted to switch out of S mode (which I won't be able to return to), or find a similar app in the store. How do I correctly download the software I purchased without messing up my brand new computer?


Best answer by TripleHelix 7 August 2022, 19:12

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Userlevel 7
Badge +63

Hello @dawnwhite143 


Webroot will not run in S mode as you can only install apps from the Microsoft Store so you have a decision to make either Upgrade to Windows full version or not to use Webroot.


I thinking what your seeing is the Web Shield for the Microsoft Edge Browser but again you would need WSA installed for it to work: Web Threat Shield - Microsoft Edge Addons



Userlevel 7
Badge +63

See here 2 1/2 years ago: