Long story short I restarted my PC about an hour ago and when it loaded back into Windows (7 ultimate edition x64) it was instantly clear there was a problem. I won't go through all the details but I noticed Webroot wasn't running anymore and Windows was prompting me to turn it back on. When I went to do so instead of Webroot running I was presented with the Webroot installation window instead. I entered my key (Webroot Secure Anywhere) and I got the following message -
"Webroot could not be installed. This could potentially be caused by malware on the computer. Would you like to try installing with a randomized filename?"
The latter option doesn't work and as a result I cannot get Webroot running again.
I've scanned the PC using Emsisoft Anti-malware which found three suspicious items and deleted them. All subsequent scans come back clean but Webroot still won't start/install.
Any ide what I can try next?
Best answer by MikeR
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