Webroot Secure Anywhere is turned off and will not start up.
All shortcuts are disabled.
I have tried uninstalling so I can do a clean reinstall but the PC says I do not have Admin permissions. I am the administrator - I set up a new user as admin but still will not uninstall?
I have tried the CMD route as well as the usual uninstall via the Control Panel
I downloaded the webroot unistaller exe file - ran but had no effect?
I’ve tried downloading the install exe file to see if that would install over the top but it wont run.
I am running on a Windows 10 PC
Best answer by TripleHelix
Go into Safe Mode and delete the C:\ProgramData\WRData Folder then reboot back into normal mode to see if it fixes your issue? In most cases it does fix this issue! https://community.webroot.com/webroot-secureanywhere-internet-security-plus-13/webroot-av-stopped-working-since-last-update-344929?postid=360708#post360708
Please let us know the outcome!