Best answer by RetiredTripleHelixView original
hi i have a problem with the webshield on webroot i go on a website i have all ways gone on and today it stop me from going on and also my bank site to and i do not now what to do the webshield is a bit mad sometimes like i use my computer one day and go on websites and then the next day it stop me going on them thanks if you can help
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Can you post a snapshot the the warning you are getting? Also post the link to the Bank that's being blocked.
Or this one? http://www.flickr.com/photos/kg4nck/11970309126/
More info here: http://www.brightcloud.com/toc/index.php
Yes, we all get these from time to time...FPs...but as time goes by they will reduce. Suggest that you follow the solution proposed by Daniel in the Solution Post.
If as a result, after a few days, the issue goes away then fine but if not then yo will need to open a Support Ticket, as also advised by Daniel, so someone can look at the specific issue for you.