What is beap.gemini.yahoo and how do I get rid of it? And how did it get passed Webroot?

  • 31 July 2015
  • 1 reply
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What is beap.gemini.yahoo and how do I get rid of it?  And how did it get passed Webroot? It is - I've been told - much of the reason why my Yahoo account does weird things, like disappear and then reappear after 30 seconds or so. It also is the alleged culprit in slowing down my computer.
 
I can't find it anywhere on my computer, but I can see it listed as my Yahoo account laboriously loads. The beap.gemini... reference seems to remain in the small window for at least 10 to 15 seconds when the Yahoo account loads on my initial access. What the hell is it? And what can I do to make it go away?

1 reply

Userlevel 7
Hi Context
 
Welcome to the Community Forums
 
beap.gemini.yahoo.com is adware which once on your system will change your browser setting and default homepage. It is a non-malware program we commonly refer to as a PUA or Potentially Unwanted Application.
 
These are very annoying at best in that they cause pop-ups, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
 
The key to avoiding them is to make sure that when downloading apps one does so from the author's own website or one that they have recommended, and not 3rd party downloading site.
 
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see this link for more information regarding Webroot's stance on these annoying programs.
 
If you feel or consider yourself technically proficient then you can try these steps to remove it from your system.
 
However, if that does not work or you do not feel technically capable then the best thing to do is to Open a Support Ticket & ask Webroot Support to take a look and remove these for you.  There is NO CHARGE for this for valid WSA license holder.
 
Hope that helps?  If not then please post back.
 
Regards, Baldrick

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