What should I do when someone calls me and says my computer has been hacked.

  • 13 March 2016
  • 5 replies
  • 50 views

Someone called me yesterday (my computer was off)  said my computer was being hacked.  That I needed to turn it on.  What should I do.

5 replies

Userlevel 7
Badge +34
Welcome lizwat-52 to the Community Forums.
 
Put the phone down if they ring again - swearing at them before you do so is optional! :D
 
These low life are scammers and you should not waste your breath on them.  There have been numerous posts from other users on this board and if you search for SCAM you can read them, and the subsequent advice, at your leisure.
 
Regards
 
Nemo
 
 
Userlevel 2
Badge +11
Just hang-up .... it is an old scam.
 
RRod
Userlevel 3
Also, if you're on a smartphone you can download call blocker apps to block these kinds of calls. I use Mr. Number.
Userlevel 7
Badge +18

IF you have the time, play along acting very nervous and pretend by typing on a keyboard that.your are doing everything they ask, but obviously not. Pretend to make mistakes and ask them for help doing what’s they ask. Ask them to repeat things multiple times. Then scream “What just happened to my phone?”, and hang up. I’ve kept these guys going for 30 minutes or more. 

The longer you keep them on the phone, the less people they scam. And if your do this a number of times, your number gets on their block list because delaying them costs them money!

I have also said, “Hang on, my brother knows all this”, set the phone down, yell for a nonexistent brother, and see how long they wait before they hang up!
 

If they ask for usernames and passwords, use a made up one (write it down) and include lots of I’s, L’s, O’s, 0’s, and 1’s.  When it does not work. You can say things like, “Wait, is that a zero or and I? Oh, maybe that’s a lower case L and not a 1, etc, etc.
 

It’s gets kind of fun when you screw up their plans to make money and scam you. 

Userlevel 7
Badge +18

Also, if you're on a smartphone you can download call blocker apps to block these kinds of calls. I use Mr. Number.

The problem is they use spoofed caller ID info, and often they use a number local to your area. Blocking it  just blocks someone else’s number most of the time. 

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