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Why did my Webroot re-install itself?

  • 21 August 2012
  • 1 reply
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I just booted up my computer and, upon typing my Windows password and loading to my desktop, was greeted by a couple of pop-ups from Webroot requesting authorization for startup programs that I had already authorized a couple of months ago.
 
I got suspicious and checked my Control Panel, and noticed that Webroot now shows itself as having just been installed yesterday.
 
Is this... normal? Should I be concerned?
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Best answer by RetiredTripleHelix 21 August 2012, 16:32

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@ wrote:
I just booted up my computer and, upon typing my Windows password and loading to my desktop, was greeted by a couple of pop-ups from Webroot requesting authorization for startup programs that I had already authorized a couple of months ago.
 
I got suspicious and checked my Control Panel, and noticed that Webroot now shows itself as having just been installed yesterday.
 
Is this... normal? Should I be concerned?
I'm assuming you had WSA already installed and there was a new program update rolled out on August18th and it takes a few days for everyone to get it and was requesting re-authorization please see https:///t5/Release-Notes/PC-Release-Notes-Version-8-0-1-229/m-p/9458#M39. And Welcome to the Webroot Community Forums!
 
HTH,
 
TH
 

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