Solved

WIN32.SALITY

  • 23 July 2020
  • 2 replies
  • 115 views
L
  
my computer is infected with win32.sality how can i repair?

 

Thanks

icon

Best answer by TripleHelix 23 July 2020, 23:48

Hello @lmorey 

 

It’s best to Submit a Support Ticket and they help you remove it and make sure your clean! And WoW that’s and old name I haven’t heard of in along time. https://en.wikipedia.org/wiki/Sality

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

 

Thanks,

View original

2 replies

TripleHelix
Rank
Userlevel 7
Badge +59

Hello @lmorey 

 

It’s best to Submit a Support Ticket and they help you remove it and make sure your clean! And WoW that’s and old name I haven’t heard of in along time. https://en.wikipedia.org/wiki/Sality

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

 

Thanks,

Daniel - Mask Up! Social Distance! Sanitize Hands! Stay Home! - Windows 10 Pro x64 for Workstations 20H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 10.
TripleHelix
Rank
Userlevel 7
Badge +59

@lmorey  can you do a scan and Save a Scan log and post the lines near the bottom of the log that shows that detection? https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingScanLogs.htm%3FTocPath%3DUsing%2520Reports%2520and%2520Viewers%7C_____1

 

Thanks!

Daniel - Mask Up! Social Distance! Sanitize Hands! Stay Home! - Windows 10 Pro x64 for Workstations 20H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 10.

Reply


© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.