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WIN32.SALITY

  • 23 July 2020
  • 2 replies
  • 81 views

 
my computer is infected with win32.sality how can i repair?

 

Thanks

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Best answer by TripleHelix 23 July 2020, 23:48

Hello @lmorey 

 

It’s best to Submit a Support Ticket and they help you remove it and make sure your clean! And WoW that’s and old name I haven’t heard of in along time. https://en.wikipedia.org/wiki/Sality

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

 

Thanks,

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Userlevel 7

Hello @lmorey 

 

It’s best to Submit a Support Ticket and they help you remove it and make sure your clean! And WoW that’s and old name I haven’t heard of in along time. https://en.wikipedia.org/wiki/Sality

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

 

Thanks,

Userlevel 7

@lmorey  can you do a scan and Save a Scan log and post the lines near the bottom of the log that shows that detection? https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingScanLogs.htm%3FTocPath%3DUsing%2520Reports%2520and%2520Viewers%7C_____1

 

Thanks!

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