Word Preview 2016

  • 1 July 2015
  • 1 reply
  • 18 views

Userlevel 3
when this version of Word is open, webroot says the foreground window is protected, and it prevented certain actions (i.e. pasting text from a different application), until I allowed winword.exe in office16, which I found was a blocked process.

1 reply

Userlevel 7
Hello @,



Welcome to the Webroot Community.

 

Webroot should not be blocking those processes unless that version of Word is being monitored.



I would advise creating a support ticket at https://detail.webrootanywhere.com/servicewelcome.asp so our team can pull logs and see what is happening on the machine to cause this.

 

Best Regards,

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