WRSA was somehow turned off.
WRSA was somehow turned off. When I left ckick the shortcut nothing seems to happen. When I left click the shortcut I get the option to scan with webroot. When I do that it only scans one file then stops. Can someone have hacked my webroot? Thanks for any help I can get.
Userlevel 7
+62
Hello @ ,
Welcome to the Webroot Community,
I am sorry that this took so long to answer. You must of slipped through the cracks.
is this a PC Windows or a Mac? I don't think you have been hacked. So can you do a uninstall/clean install of Webroot?
Can you please do a clean reinstall of WSA and Please follow the steps closely! This is for a PC not a Mac
Thanks,
Welcome to the Webroot Community,
I am sorry that this took so long to answer. You must of slipped through the cracks.
is this a PC Windows or a Mac? I don't think you have been hacked. So can you do a uninstall/clean install of Webroot?
Can you please do a clean reinstall of WSA and Please follow the steps closely! This is for a PC not a Mac
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
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