Yellow lock is on green w circle and video tutorial is slow and interrupted often. Please help!

  • 13 December 2015
  • 0 replies
  • 79 views

I am watching a video tutorial that I often have to pause to take notes. It is very slow to come back and it pauses just a second often.
Also, at other times I have received scripting errors.
All of this is while there is a yellow padlock on the green w circle in toolbar.
Please tell me how I can get Webroot to allow what I need to do.
I did some searching and it does not look like webroot is blocking anything as it says allow.
This is a daily issue. Please help.
Thank you!

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