Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
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Not really sure what to do next. We’ve been using Webroot for many years now. It’s been pretty much rock solid and without any major issues to date. The entire reason I switched our company to Webroot was the low resource utilization. However I’ve noticed of late my system getting really sluggish. Even something as simple as launching the calculator would take 10 seconds or more.Today it was abnormally bad. Calculator was 30-45 seconds per launch, word took a 2 minutes to come up, snipping tool took over a minute. File explorer was longer than all of them.Started looking at my task manager and noticed 100% disk usage. Thought maybe some app had messed up or something, but imagine my surprise when I sort processes and find webroot pegging my drive to the max.I shutdown webroot completely and the system performance returned to normal, better than it’s been in a year. The web extension appears to still be loaded but not sure if it’s doing anything now that the software isn’t running in th
My healthcare website changed they way to login. (have to re-register)It redirected me to register at something called Entrykeyid.Has anyone ever heard of this company.When you go to the FAQ https://www.entrykeyid.com/it shows“- CautionThis site may contain content that could affect your online security.”Can someone else confirm that they see the same thing.I did talk to their Tech support the site might be unsecure but “it seemed like it went in one ear and out the other.Thanks in advance.
My Webroot says I have 5 machines protected, but those are all old machines we no longer have.I have this PC, and I want to add a new laptop for a total of (2) machines protected (unless our two Amazon Kindle e-readers are protected, but I did not try to add Webroot to those when I bought them).
I have tried multiple system restore points, and I’m getting the following error everytime. Yes, I disabled Webroot (realtime shield, Web shield, Firewall). I ran sfc /scannow, I ran check disk. No issues found. So then, I tried booting in safe mode, and trying a system restore again, and I got this…. more specific error. What am I to do? Uninstall Webroot and never use it again? I need the ability to restore my system (LIKE NOW!) and even in safe mode Webroot is hindering me? Or is it something I’m overlooking?
I am not sure Webroot is truly working properly on my computer. I have already uninstalled and reinstalled it more than once and the same thing continues to occur. Using today as an example, this is what happens when I turn on my computer the first time in a given day (laptop running Windows 10):I pressed the power button. Then, I entered my Windows password. As soon as the desktop screen popped up, I opened the Webroot product window, which showed that less than five minutes earlier, a scan of 6 minutes and 24 seconds was completed and that the next scan will occur in 24 hours. How is this possible when the computer has only been turned on for less than two minutes?In the past, I noticed that when I hovered over the icon for Webroot right after turning on my computer (the one on the desktop page's taskbar, to the right of the arrow for the hidden icons), it would show it was scanning. More recently, I noticed this was no longer happening -- and, that when I open the product window, I
Repro for this error is very simple: open Chrome with Web Threat Shield extension installed, F12 to open dev tools, CTRL+SHIFT+M for emulator, choose any iOS device, reload page, extension file content_scripts/main.js:17 throws ‘Uncaught ReferenceError: browser is not defined’.A minor annoyance, but one I’d be very grateful for a fix for. Sorry if this is in the wrong sub-forum, I wasn’t sure which was most appropriate.
For the past couple of weeks I have been getting alerts on my laptop from Webroot telling me that it’s blocking this or that app from linking to the Internet because it does not trust the apps.The silly part of this is that it is telling me that it does not trust apps such as Chrome or apps that come as part of the Win 10 package. Examples below.It takes three or four clicks on the “Always allow” button to get rid of the alert.The next day it comes back again.Okay, so it’s not a fatal problem, but is very irritating. And plainly there is something wrong.Does anyone know how to fix this? Alternatively, does anyone know how to get the attention of Support, who so far have not bothered to respond?
I have been using the WebRoot PC security software for six years and renewing on a yearly basis. I recently renewed for 1 year in January 2023. Suddenly in late February 2023, a message is displayed on the WebRoot console message window stating that the subscription is expired, even though the status window still shows that the subscription is “Active” and the pc is “Protected”. A second popup window also shows the subscription expired, renew now message. I contacted customer support and the agent, although friendly, was unable to solve the issue. He wanted to “remote in” to my computer, which I was extremely leery of. He finally told me to ignore the erroneous messages as long as the software was running ok. Does anyone have any suggestions as to how to get rid of the erroneous message?
Hi. We have installed Webroot on over 100 machines in our company, and only a few have issues with newly created or modified files.Webroot locks the newly created file and doesn't allow it to open until rebooting the computer.I found this topic (Windows 10 Fall Creator Update - Bug Fix | Webroot Community) where you describe the same issue and want to know if it must be fixed by patch or if it is already included in new versions because this topic was created five years ago. Thank you.
Hello Dear,i install Webroot AV on a windows 10 - 64 bit.but windows defender does not disable. after fresh windows and again try for install Webroot. but again windows defender does not disable, and windows security center cannot detect my Webroot antivirus. Thanks,Amir Durantash
Hello. I am one, of the reportedly few people, that has not upgraded to Windows 10, when given the opportunity, and remained with 8.1.I avoid the tile system and installed Classic Shell, in this way my system resembles the old beloved Window XP or 7, systems and I am happy with it.I am not interested in the new features, offered by the new OS’s, I am using the laptop mainly for email and web browsing and the desktop with VS 2019 for a multi-year sw project, plus some OpenOffice sometimes. All these applications will continue to work, but as you know, the support for Windows 8.1 will end Jan 10th , so I am faced with the option, and the burden, of upgrading or not.What we are told is that our system will be much more vulnerable without the security upgrade from MS, but I say “don't I have WSA?”What do I have WSA for what? Can't I count only on the protection offered by WSA, plus the firewall, plus the router?The problem is complicated also because i have an incompatible hw, with Window
Is it possible to whitelist network folders to exclude files opened from those locations from scanning? It seems fairly straightforward in terms of implementation. But, I’m just fishing for any gotchas I may not be considering. Essentially, we have some engineers complaining about WRSA.exe slowing down Solidworks when they’re opening large files that live in a network share mounted with a drive letter.
Hello Gentlemen Webroot Antivirus TeamMy wordpress site at the domain: https://www.zapespiao.com.br/ was outdated that ended up being invaded by Hacker, being inserted thousands of Japanese keywords.Not enough, my site was classified by antiviruses as a distributor of Phishing, and harmful software downloads.Deletes all contents of the currently empty “Folders and Files” domain. a new website will be created, following the new internet security rules and guidelines.I would like to request the kindness of the “Webroot Antivirus Team” to re-evaluate my domain and remove the notice in internet browsers.Google Safe Browsing Audit: https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fwww.grupociende.com.br%2FSucuri site check audit: https://sitecheck.sucuri.net/results/https/www.grupociende.com.brTotal Check Virus Audit: https://www.virustotal.com/gui/url/c0a9986c4d324055ff5f0df58cb9beed4897b0a1880a4dcc5f8038ab99f93e24Yours sincerelyMarcos Almeida
I am getting this MsiInstaller error code 1013 every 15 minutes on both Windows 10 computers. It happened soon after updating Webroot with new key code. Have done this in years past and no problems. Can’t seem to get any support from Webroot when I click on “Help and Support” nothing happens.So to test my theory Webroot was the problem, I got both laptop and desktop (both Windows 10 with current updates) and was watching via computer management screen the error mention above happen every 15 minutes on both computers. On laptop I removed Webroot and started using Microsoft default virus software. No more errors have occurred on laptop for last 2 ½ hours. Still getting errors on desktop. Also, noticed something I don’t remember seeing before and that is a little padlock on the Webroot tray icon. Maybe it’s always been there ? I did set Webroot not to auto update, that hasn’t made any difference. More of the error code info is below: Product: Core -- Unable to install
Full dump below. Happened twice in a row while running full disk scan. Seen notes about problems like this but they’re old. This is version 220.127.116.11. I believe this to be the current release but don’t know how to check that. I also don’t see an option to check for updates.Microsoft (R) Windows Debugger Version 10.0.22621.755 AMD64Copyright (c) Microsoft Corporation. All rights reserved.Loading Dump File [C:\Windows\MEMORY.DMP]Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 19041 MP (8 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTSEdition build lab: 19041.1.amd64fre.vb_release.191206-1406Machine Name:Kernel base = 0xfffff802`60000000 PsLoadedModuleList = 0xfffff802`60c2a2d0Debug session time: Tue Nov 1 11:09:45.171 2022 (UTC - 5:00)System Uptime: 0 days 2:14:42.557Loading Kernel Symbols............................................
A trojan has appeared on my computer and periodically opens up a sys32 box on my screen. Every time this happens, Webroot warns me that there is an active threat named “TrojanDownloader” and a scan is needed to remove it. However, every time I scan immediately after the warning, nothing is ever found and Webroot tells me everything is fine. I know this isn’t true because the trojan continuously opens the black box every hour or so, yet Webroot tells me everything is fine.How can I remove this trojan?
I have had a Webroot account for years, and I can no longer find my password. I have just purchased new computers and want to add them to my account and delete old computers. Plus, I suspect I may have multiple accounts linked to an old email address that we no longer use. How can I find out?