Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,992 Topics
- 25,284 Replies
Webroot Personal Security Report pop up at boot up
This statred happening last week and now has become a bit annoying. Is there a way to stop the dialog box from popping up in the Notification area in Windows 8.1 at boot up. I'm having to click the X to make it go away each time. Thanks for any input. __________________________________ And I did submit a support ticket but they suggested reinstalling the program ... :8
Webroot Filtering Extension/Browser Add-On
I am an old PrevX customer that was suddently changed over to WSA without any warning. I was not happy about that, but I decided to forget it, and give WSA a chance. A few weeks ago WSA installed a browser add-on without any warning, without notifying me, without asking me, and without explaining what the add-on is or what it does. I have paid numerous security companies over the years to protect my pcs, but I will say this about WSA, they sure have some balls. They do whatever they want without asking, and if you don't like it, they could not care less. Either you accept it, or go elsewhere. No apologies, no explanation, and no contact. I've never seen another company that handled business in this manner, and for years PrevX protected my pcs and never once did anything out of hte ordinary like this. PrevX never left me feeling like I didn't know what was going on with my own pcs security. Now, onto the problem brought about by this new add-on. Every browser, and every PC
Webroot causing software to hang in Windows 7
I've recently been having a lot of hassle with Webroot causing my Windows 7 PC to hang/lock-up when I exit my preferred games software (CMx titles from Battlefront.com). All of the titles are now allowed in my Webroot settings (which had cured earlier incidences of the problem with a single title), yet the problem now persists with all of them. When I exit the game the software hangs, Ctrl,Alt & Del allows me to end the task, but the game .exe remains visible in task manager. Taskkill commands fail as they do not see a running instance of the .exe despite it being visible in Tasklist. Reliablility and non interference with my gaming was why I switched to Webroot in the first place and as my licenses are due for renewal soon, it's likely to be why I switch again unless someone can point me toward a cure for this irritating issue. In hope, all the best Andy S.
Hi! I hope you can help me. After scanning the internet I cannot seem to find any help for my problem. Here goes. I installed Webroot many months ago and had a six month antivirus protection after buying my computer from Best Buy, About a month ago it stopped working. I could no longer open the program. I thought it had expired, so I renewed it, tried installing again and it wouldn't work. I can't remember exactly what it was doing, but if I remember correctly, it wouldn't accept my new key code. After being frusrated and trying many things, I returned my renewal and uninstalled what I could from my computer of Webroot. However, when I restarted my computer recently, a box came up and asked if I wanted Webroot to make changes to my hard drive. Obviously something is still there. I went looking and found WRSA in my programs files. It does not show up in programs where I can uninstall it. If I try to dele
Bogus Windows 10 security notifications
I own two PCs, both running Windows 10 and both protected by Webroot SecureAnywhere. Starting sometime earlier today, about once an hour Windows is displaying a notification that both my antivirus software and Windows Defender are turned off, and I need to turn one or the other back on. At the same time, I can see the green Webroot icon sitting in the Notification Tray, indicating that Webroot is alive and well and protecting my PC. When I visit the Security section of the Security and Maintenance control panel, it tells me that Webroot SecureAnywhere is active and everything is OK. This seems to indicate that it's the notification that's bogus and my protection is fine, but it's becoming annoying, since I'm getting this warning on average once an hour. Oddly, my second PC, also running Windows 10 and Webroot, doesn't have this issue. Is anyone else seeing this? I know I can turn off those notifications in Windows, but I'd rather not do that, since, t
Windows 10 Action Center Notification
The Windows 10 Action Center is constantly giving me a notification to check my antivirus software. The message states that both Webroot and Windows Defender are turned off. When I check Security and Maintenance in the Control Panel, it says that Webroot Secure Anywhere virus protection and spyware protection is turned on. I just recently started receiving this notification after months of running the computer with the upgrade to Windows 10. I do have Windows Defender turned off, because my prefernce is to run Webroot. I have run several "deep" scans with my Webroot app with zero threats found. Any suggestions?
Can't unistall SecureAnywhere from Mac OSX
Hello, I've been trying for hours to uninstall an expired trial of SecureAnywhere that keeps annoyingly prompting me to register. Every time I drag to the Trash or try a tool like AppZapper, it says I can't uninstall because SecureAnywhere is running. So then I go to Activity Monitor to kill the process. That seems to work for a moment, but then SecureAnywhere is running again. Please help. Thanks, Jack
Webroot + Chrome (sigh)
As from today, Google Chrome will not display any web-pages on my Vista 32 PC, unless I turn Webroot completely off, when it miraculously works perfectly again. It was fine before but something has changed overnight (UK time) and the fault started on start-up this morning. Chrome works fine on other machines which do not have Webroot. Other posts on the Google Chrome Forum confirm I am not the only one. Does anyone have an answer please, apart from the obvious ones of looking elsewhere for my virus protection or using another browser ? Caravelle
"Waiting for Extension Webroot Filtering Extension"
Today, all of sudden - I haven't added a program or been an unsual website or any other strange behavior - Chrome has slowed down terribly. It takes minutes to get anywhere at all. Going to my router - 192.168.1.1 - takes a minute or more. What is stalling the browser - and frustrating me - is the "Waiting for Extension Webroot Filtering Extension". The only way I could use my browser is by disabling the extension in the browser. This question has been posted and various answers/solutions have been offered. None seems convincing and nothing solves my problem. The last solution offered was in October. has Webroot fixed this issue? Thank you.
Web Threat Shield on Firefox
I have a peculiar issue. I purchased Webroot SecureAnywhere for three devices. I have it installed on two different laptops I own, but the web threat shield seems to only work on my older, non-preferred laptop. The Web Threat shield seems to be enabled on both PCs. Details follow. Older PC SecureAnywhere v22.214.171.124 Firefox version 35.0.1 Windows 7 Home Premium SP1, 64 bit Web Threat Shield seems to work - search results show a dark green circle with a check mark, light green circle with a checkmark, yellow circle with a dash or orange circle with an exclamation point. New PC SecureAnywhere v126.96.36.199 Firefox version 35.0.1 Windows 8.1, 64 bit Web Threat Shield doesn't show me any of the icons for search results. Most concerning is that I initially was blocked from visiting a page from a weather forecaster I follow on Facebook. It shows as an orangle circle with an exclamation point. Webroot listed it as a suspic
Chrome, on our our home computer, has been subverted by a browser hijacker that allways directs it to secure.conduit. It is quite annoying that the browser immediately goes to bing. It cannot be removed using the Chrome search engine option though I did delete some browsers I didn't want. Does/Could SecureAnywhere deal with this and if so how?
No Webfiltering in IE 11 or Chrome
Hi..............I just installed WSA 2014 and so far I am not impressed. Please fix my problem. I have uninstalled and reinstalled 2x. There is no webshield/filter running or installed in either IE 11 or Chrome. I am using Win 7 Home Premium 64bit. There is also an ongoing thread at Wilders. I do not even have the crx file listed by Triple Helix. So what gives? IThe eicar test does not even get blocked. Thanks. [url=http://www.wilderssecurity.com/showthread.php?t=356072]http://www.wilderssecurity.com/showthread.php?t=356072[/url]
Google Chrome verses Firefox
A friend told me I should change from Google Chrome to FoxFire for my browser. I haven't had any problems with Chrome. He said ForxFire is much more secure. Since I'm not computer savvy I don't want to change without some confirmation he's correct. Hope someone can give me some input. Thanks
Webroot blocking Firefox 97.0 64-bit
Today Firefox updated to 97.0 on my windows 10 machine. When I restarted my computer, nothing works in firefox anymore. I can load it once, but I can’t browse to any webpage or even pull up the settings or about Firefox menu. When I close it I cannot open Firefox again.I tried uninstalling and reinstalling Firefox. I eventually tried installing the 32-bit version and it worked. I reinstalled the 64-bit version and found that if I close out of Webroot completely it would work normally. It only works if I shut down webroot completely. If I turn off individual shields (or all the shields) it won’t work, but exiting webroot causes firefox to instantly start working again.Webroot gives no indication that it is blocking anything. Any ideas as to why this is happening and how I can fix it?
What reasons influenced you the most to make you choose Webroot?
What are the reasons that influenced you the most to make you choose Webroot considering how many Cyber Security Products there are to choose from these days? Also do you like using WSA by itself, or do you like using it with other Security Products? If you are using WSA with other Security Products then which products do you prefer to use with WSA to make up your Layered Security Setup? Also, how long have you been using Prevx / WSA?
I paid for unlimited lifetime Webroot protection. I am getting renewal requests!!!! Why???
My invoice receipt number is 01889 in the amount of $399.98 for UNLIMITED LIFETIME WEBROOT PROTECTION. Now I'm getting notices that my protection is expiring in 27 days. I haven't died (yet). What is going on? I can't seem to reach anyone at the customer support phone number or even get a reply. Please help.
Someone please do something about the False Positives and Web Reputation
Since I have switched to Webroot SecureAnywhere and am enjoying the best performance on my laptop. It is getting really tiring to get false positives every day, submit a request, and wait till the files are whitelisted. The support team are fast in responding but the amount of FPs is just too much to bear. I thought that Panda Cloud Antivirus was the king of False positives but Webroot SecureAnywhere blows it out of the water! I had submitted [url=http://www.svp-team.com/]SVP[/url] in the past and now it's back as a non-safe website according to the Web Reputation add-on in Firefox Now I just tried accessing [url=https://www.privateinternetaccess.com]https://www.privateinternetaccess.com[/url] which is a very well known and good VPN that I've been using for long and got another message. I did submit a request to unblock it but is there a possibility of Webroot's team to fix this horrible False positives issue? I've read many complaints on other forums
Annoying notification showing several times a day
The following pop-up appears on Windows 10 several times a day: [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/34148iDB0095DBADFD3153.png[/img] How do I make it stop? If I can't stop these annopying pop-ups without installing your stupid browser extensions then I will have to uninstall the software completely. This is unacceptable.
Missing Identity Shield Padlock
Seen several posts about this and now I have the same issue. The tray icon never has a padlock on it regardless of http or https. Thanks. Ok if I shutdown and restart WSA then launch Chrome I see the padlock for about 10 seconds then it goes away. Is this normal?
Webroot Filtering Extension
Lately when opening some particular web pages, IE11 becomes unresponsive, and I can't click on any links. After a few seconds IE11 starts working again. Disabling the filtering Extension immediately correct the issue on all pc's (four) A example [url=http://www.rtlnews.nl]www.rtlnews.nl[/url] (a dutch online newssite) Uninstalling en reinstalling Webroot Secure Anywhere Antivirus 188.8.131.52 doesn't solve the problem No other security product installed Webroot Filtering Extension 184.108.40.206 I already opend a support ticket. To me it looks like Webroot Filtering Extension can't handle the many external links that are embedded.
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