Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,984 Topics
- 25,252 Replies
PC - Uninstallation Option Missing from Control PanelKnowledge Base
It could happen that uninstallation options for SecureAnywhere could be missing from the Control Panel or Start menu. If you want to uninstall SecureAnywhere and are unable to do so because of the options are missing, here are some steps you can try to resolve the problem: [b] Option 1:[/b] Ensure correct display settings [list=1] [*]Open the main interface. [*]Click [b]Settings[/b], then choose [b]Basic Configuration[/b]. [*]Un-check the boxes next to [i]Show Webroot in the Start Menu[/i] and [i]Show Webroot in Add/Remove Programs[/i]. [*]Click [b]Save All[/b]. After saving your settings, repeat steps 1 and 2, then re-check the boxes next to [i]Show Webroot in the Start Menu[/i] and [i]Show Webroot in Add/Remove Programs[/i]. Then click [b]Save All[/b] again. [*]Once you have re-checked the correct options, try uninstalling Webroot from the [i]Control Panel > Add/Remove Programs[/i] option, or from [i]Start > All Programs > Webroot SecureAnywhere > Tools > Uninstall Webroot
I cannot uninstall webroot from a customer's computer using add/remove programs. I tried "C:Program Files (x86)WebrootWRSA.exe" –uninstall" and it says "are you sure you want to uninstall" and I say yes, then it says it's being managed by the central console and I have to make the changes there. BUT, the machine doesn't' show anywhere in the console. It was remove from console but it didn't remove software from the workstations.
How to uninstall SecureAnywhereKnowledge Base
This solution addresses Webroot SecureAnywhere Windows XP Click Start. Click Run. In the Run window, type "appwiz.cpl" (without quotes), then press Enter on your keyboard. Select the Webroot SecureAnywhere line item and then click Uninstall. Click Yes. Enter the request characters and click Continue. Optional: To help webroot improve, in the pop-up select the reason for uninstalling and provide additional comments. Return to the uninstall page and click the refresh button. Webroot SecureAnywhere is now removed from your PC. Windows Vista/Windows 7 Click Start, or the Windows icon. In the Search field, type "appwiz.cpl" (without quotes), then press Enter on your keyboard. Click appwiz.cpl. Select the Webroot SecureAnywhere line item and then click Uninstall. Click Yes. Enter the request characters and click Continue. Optional: To help webroot improve, in the pop-up select the reason for uninstalling, provide additional comments, and click send. Return to th
I've looked up instructions for temporarily disabling Webroot SecureAnywhere and it says to go to the settings and click the "allow Webroot to be disabled". When I open Webroot the only option I have is "Advanced Settings" and that does not have any option to disable or shutdown Webroot.
Install Webroot SecureAnywhere - PCKnowledge Base
This article has been reviewed and updated by APruneau on February 11, 2020. The instructions below install Webroot SecureAnywhere on a Windows PC. To install on Mac, click here. To install on an Android, click here. To install on an Apple iOS device, click here. Before you begin: Make sure your computer meets the system requirements. Read the license agreement at http://detail.webrootanywhere.com/eula.asp. Make sure your computer is connected to the internet. You can use one of the following browsers: Internet Explorer11 and higher, Mozilla Firefox 3.6 and higher, or Google Chrome 11 or higher. Make sure you have a keycode. Your keycode is a string of 20 alphanumeric characters either delivered via email message or listed inside the retail box. It is unique and holds information about your subscription. If you purchased a multi-user license, you can use the same keycode to install the software on up to three or five computers, depending on the product purchased. If you do not have y
Hi Team, I have two pc's with with me in which 1st pc is having Webroot SecureAnywhere windows 1 and second pc is having webroot Endpoint protection windows 10, I have already uninstalled SecureAnywhere but is not able to install new one in the same pc and in the second pc i am not able to uninstall webroot Endpoint protection, i just tried to search on the internet about how to uninstall Webroot SecureAnywhere or Endpoint protection on windows 7 and 10. Now i am tottally frustrated. Can you please guide me about how i can uninstall Webroot SecureAnywhere or Endpoint protection on windows 7 and 10..?
OK so, i have been trying to uinstall Webroot SecureAnywhere for days already. I clicked uninstall and it directed me to the website asking my reason saying that it has already been uninstalled but i checked my computer and it is still running. How is that even possible? Now i can'topen it or uninstall it. It is interfering some of my apps on my computer and for some reason, it doesnt allow me to play certain games. How can i rempve the program completely?
please help someone!? all of a sudden webroot blocking my firefox & chrome browsers! :( when I turned off webroot protection, browsers working fine, then when I turning webroot protection back on, same problems :( I tried to add an exception by doing all these steps: 1. Right-click the Webroot icon in the bottom right corner next to the time. (If the icon isn't there, reveal all icons by clicking the triangle in front of the icons.) 2. Click View Status. 3. From the main interface, click the gear next to PC Security. 4. Click the Block/Allow Files tab. 5. Under Block/Allow Files, click the Add File button in the bottom right corner. 6. Navigate to (C:Program Files (x86)GoogleChromeApplicationchrome.exe) 7. Double click on the newly added entry for chrome. 8. In the right column, select the (Allow) radio button next to the recently added file. If this works you can also add an exception for Firefox
Has anyone else received an email from Best Buy/Geek Squad stating that their WebRoot anti-virus software will automatically be credited? I tried to get a response from BestBuy, but their online tech named Kasey said it was a scam and that I would need to pay the full $49.99, and not the $29.99 stated in the email. I was a bit disappointed in their reply. I realize that WebRoot is not BestBuy or the Geek Squad, but WebRoot has partnered with them so hopefully someone from WebRoot or a user in the community can respond to my question and concern. Has anyone else received this type of email and did your subscription renew automatically? Thank you. PS: If someone from WebRoot would like to see the original email, I would be glad to forward to your security department.
I'm helping someone tune up their computer, and we're trying to remove Webroot Filtering Extension. There is no way to disable or remove from Chrome - it's grayed out. Webroot is no longer on the computer, therefore there there is no uninstall option. Pertaining Info: Running Windows 7 Tried to use the Webroot CleanWDF.exe and Webroot Toolbarfix.exe Tried to completely uninstall Google Chrome including all hidden folders Then tried to reinstall Google Chrome- the dam thing respawns in Chrome Tried to clean up the registry of any Webroot lines, then uninstall chrome and reinstall - still spawns Tried CCleaner to remove extensions in chrome, but it states it cannot because its controlled by something or ? (can't remember) As you can tell I've also done extensive research on the net - This is crazy - how do you take this extension off Chrome BTW: I was able to successfully remove from IE and Firefox, but absolutely nothing works to remove it from chrome!
If you would like to uninstall an older version of Webroot's software, click the option below for the version you wish to uninstall. [b]For Windows PC:[/b] To remove Webroot 7.0 or older software, [url=https://answers.webroot.com/Webroot/ukp.aspx?pid=12&ruleid=1365]click here[/url]. To remove Webroot SecureAnywhere, [url=https://answers.webroot.com/Webroot/ukp.aspx?pid=12&ruleid=1067]click here[/url].[b] [/b] [b]For Mac Computers:[/b] To remove Webroot SecureAnywhere, [url=https://answers.webroot.com/Webroot/ukp.aspx?pid=12&ruleid=2130]click here[/url]. [b]For Android Devices:[/b] To uninstall Webroot SecureAnywhere from your Android device, please do the following: [list] [*]From the main SecureAnywhere Mobile panel, press your mobile device's Menu button. [*]In the Menu panel, tap [b]Uninstall[/b]. [*]If prompted, enter your Webroot password and tap [b]OK [/b]to continue. [*]In the confirmation panel, t
Hello everyone,,I'm curious on what others are doing with Windows Defender on Windows 10 if Webroot (or any other A/V's for that matter) is installed (and I want to Webroot to be the main/only A/V) ? If "best practice" is to turn off Webroot, how are you all doing this with your RMM (disable ALL Windows Defender related services, something else ?)
I just want to uninstall Webroot SecureAnywhere on Windows 10 Pro, but when I open up "Add or remove programs" and click uninstall, it stays there. Also, from following a guide on your website: https://community.webroot.com/webroot-secureanywhere-antivirus-12/how-to-uninstall-secureanywhere-317009 Using this command: appwiz.cpl I try to uninstall from there too, but I do not see any CAPTCHA to uninstall. Very disappointed. Also, there is a bug or perhaps working as intended where the CTRL functions are buggy for Chrome. Sometimes they work and sometimes they don't. It's the "Identity Protection" feature that's causing this. Once disabled I can use CTRL functions 100% of the time.
How to remove the Webroot... getting this message when try make any changes in webroot "SecureAnywhere is currently managed by the Web Console and all changes need to be applied centrally. please refer to the SecureAnywhere documentation for further information"
I have been having a problem with my hard drive with WSA on it running out of space constantly and i just learned why. The WRData folder, which i never knew was there, is eating up space. The folder is at 33 GB in size now. Is there something i can delete or uninstall to get rid of all that? It's getting quite crazy.
Hello, I am trying to add either files or folders as exclusions in the webroot secure anywhere software. How do I do that? It seems like it was added in 2015 according to this forum post, but I can't find the feature: [url=https://community.webroot.com/t5/Product-Questions/how-to-set-file-and-folder-exclusions-in-the-webroot-console/td-p/189775]https://community.webroot.com/t5/Product-Questions/how-to-set-file-and-folder-exclusions-in-the-webroot-console/td-p/189775[/url] Thanks.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.