I've tried 2x Antivir softwares before Webroot & didn't work so now 3x Antivir Softwares deletes the AnkhbotR2 exe. I can't be online without active Antivir & still have 300+ days on Webroot's license. I love Webroot SecureAnywhere cause of it's nice UI design & being very lightweight
. So i guess i have to wait for response that solves this problem. That to arrive here at Webroot Forums. AnkhbotR2 is legit secure Software that i've supported with donation & using it almost daily or well until this deletion happened again.
I could reinstall the client to same folder & then get exe file back & all settings that i've made are safe, but Webroot would delete it again in 2-10 days 😕 There's no warning popup about dangerous software, but just direct exe deletion :/
Please let me know how to whitelist AnkhbotR2. At bottom of this page is section "Bot Not Starting after Update" & there situation is detailed. https://www.ankhbot.com/faq/
Kind regards: Sad Webroot Supporter.
Best answer by JP_
, you can absolutely create exclusions using your Web Console. Please reach out to our Support Team if you need help creating them:
Business Technical Support: Call 1-866-254-8400 M-F 7:00 AM – 6:00 PM MT
Open a Support Ticket