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Red Orchestra 2, through Steam, unable to see multiplayer servers

  • 24 December 2019
  • 2 replies
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I have Red Orchestra 2 through Steam.  With Webroot turned on, I cannot see the list of multiplayer servers.  When I turn off Webroot, the list populates as normal.  When I turn Webroot back on after connecting to a server, the game continues to run fine.  This problem appeared perhaps 2-3 months ago - before then, Webroot, Steam and Red Orchestra 2 did not cause problems together.

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Best answer by ProTruckDriver 24 December 2019, 02:23

Hello @janusz123 , Welcome to the Webroot Community Forum.

Webroot probably needs to whitelist some files for the game.

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave.

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Userlevel 7

Hello @janusz123 , Welcome to the Webroot Community Forum.

Webroot probably needs to whitelist some files for the game.

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave.

Userlevel 7
Badge +17

@ProTruckDriver - Thanks for the answer!

 

Yes, he is correct. Certain game files can have issues with Webroot and so it’s just a matter of contacting support and getting those whitelisted. It’s usually a pretty quick fix! :)

-Keenan

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