So I bought a new PC from BestBuy a couple years ago. At the time they offered a WebRoot Secure Anywhere Internet Security for just $10 extra. I said sure why not. I never got to use it because I still has a subscription to Kaspersky.
My current AV subscription is ending and I was going to purchase WebRoot based on reviews and I remembered I had this CD case in computer desk draw still sealed and never used. I downloaded WebRoot from the link inside CD case and entered the key, and it says its expired. I never used the key or ever installed Webroot.
I looked all over the case to see if it says “this product must be used by X date” but there is nothing. I just spent 30 minutes waiting for BestBuy support and then it said “agent ended chat” after I explained. I had to wait again another 20 minutes and after talking to agent for 5 minutes and getting no answer they signed off.
I should get my 1 year subscription if I paid for it.
Best answer by khumphreyView original