Best answer by modela1View original
Webroot is conflicting with Norton.
I was told when I purchased Webroot that it would not conflict with Norton. Well, it does. I called and was told that it was a Norton problem. Had I known I would not have purchased Webroot and that is why I asked the question.
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Is it Norton 2015 IS or just the AV? Can you explain the issue your having and can you check here to see is any Norton Files are being Monitored: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingProcesses.htm
I sent them a service request but all this takes a lot of time.
I have never run Norton 360 with WSA, But I have run NIS and NS with WSA without a problem. Have you tried to put WSA on Nortons Exclued list?
Norton will not let me in to make any changes without uninstalling Webroot. I submitted a support request from Norton but have yet to hear. I would like to keep them both because Norton backs up files plus does a few other things.
Then Right Click on the Tray Icon down by the Clock
and Shut Down Protection!