2 YEAR Account


Userlevel 1
Does Webroot Complete Update itself on long lasting accounts? (2 year subscription) I mean to say does it update itself as new viruses and malware become threats. Thanks  Don

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Userlevel 7
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@ wrote:
Does Webroot Complete Update itself on long lasting accounts? (2 year subscription) I mean to say does it update itself as new viruses and malware become threats. Thanks  Don
Welcome zigpig to the Community Forum!
 
Yes most definely Webroot updates from the Cloud instantly. You have no worries what so ever with Webroot! If you would like to read this KB article .
 

Userlevel 7
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Also to add what Sherry said you get free program updates as well see here for the latest: https://community.webroot.com/t5/Release-Notes/bd-p/ReleaseNotesWSA and the Cloud is always at work http://www.brightcloud.com/platform/webroot-intelligence-network.php
 
Cheers,
 
Daniel 😉
Userlevel 7
In addition to what Sherry said, not only do you get any and all virus detection improvements instantly, but even with a long term subscription your core software itself is always FULLY up to date.  
 
You may be seeing "Webroot 2015" being advertised at Best Buy or Amazon......  Well guess what?  Even if your 2 year sub came as a 2014 you already have the 2015.  Unlike other vendors, Webroot releases any new features or improvements to ALL users, no matter what 'version', as they are completed by Development.  They do not keep new features under wraps waiting for a 'new version' to let us have it, we all get it right away as soon as it is ready.
 
EDIT: TH beat me again 🙂
Userlevel 1
What is Webroot "Cloud" is that a seperate purchase to go with Webroot Complete ?  Thanks  Don
Userlevel 7
@ wrote:
What is Webroot "Cloud" is that a seperate purchase to go with Webroot Complete ?  Thanks  Don
The Cloud is a part of ALL versions of WSA, not just Complete.  WSA works differently: instead of downloading massive definitions databases onto your computer, which often become corrupt for some, WSA's definitions are in the Cloud. 
 
@ or @ are either of you around?  I don't have that wonderful graphic that demonstrates how the Cloud works offhand... can one of you add it here please?  Thanks!
Userlevel 7
I am sorry.. the graphic is ALREADY on this thread LOL!  
 
Look up a few posts, the graphic there shows how it works basically. (I am not a guru on just the exact HOW it works... I understand it basically to be honest).
 
That Cloud based scanning and definitions info is at the core of ALL WSA products.
Userlevel 7
Badge +3
@ wrote:
Does Webroot Complete Update itself on long lasting accounts? (2 year subscription) I mean to say does it update itself as new viruses and malware become threats. Thanks  Don
Just to add to the details about WIN (Webroot Intelligence Network) and other infos, that is the beauty of this technology, as there is never any need for definitions updates (like traditional antivirus), and you can even set it to silently install program updates when they become available.
 
If you click the 'check for software updates' under My Account>About SecureAnywhere, in the User Interface you should see (unless there's a program version update), further insight into how the product, being cloud-based, works.
 
   

 
Userlevel 7
Badge +62
@ wrote:
@ wrote:
What is Webroot "Cloud" is that a seperate purchase to go with Webroot Complete ?  Thanks  Don
The Cloud is a part of ALL versions of WSA, not just Complete.  WSA works differently: instead of downloading massive definitions databases onto your computer, which often become corrupt for some, WSA's definitions are in the Cloud. 
 
@ or @ are either of you around?  I don't have that wonderful graphic that demonstrates how the Cloud
 


 is this it  ?
Userlevel 7
That is the one I meant @  🙂
Userlevel 7
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There's also a PDF about WIN here (if you click on "Learn More"):
         
Webroot Intelligence Network cloud security services integrate billions of pieces of information from multiple sources to create the world’s largest malware detection net.
http://www.brightcloud.com/images/webrootImages/arrow-gray.png
 
at:  Resources | Webroot BrightCloud
Userlevel 7
Awesome link Dermot!  Thank you :)
 
I might be a "Bronze VIP" but that does NOT mean I know everything or where to find everything!
Userlevel 7
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Hey David, no worries, we're a team remember, and read your own sig: "If you don't learn something new every day, you need to pay more attention. I often get my daily learning here so grab a chair and stay a while!"
 
I forgot this datasheet (similar), which is perhaps easier for home users to see their part in WIN:  http://www.webroot.com/shared/pdf/Webroot_Intelligence_Network_Datasheet_us.pdf
 
at: http://www.webroot.com/us/en/business/resources/#datasheets
 
Userlevel 7
@ wrote:
Hey David, no worries, we're a team remember, and read your own sig: "If you don't learn something new every day, you need to pay more attention. I often get my daily learning here so grab a chair and stay a while!"
 
I forgot this datasheet (similar), which is perhaps easier for home users to see their part in WIN:  http://www.webroot.com/shared/pdf/Webroot_Intelligence_Network_Datasheet_us.pdf
 
at: http://www.webroot.com/us/en/business/resources/#datasheets
 
ROFL!!!  Thank you... Sometimes I do forget what is in my sig, though it remains as true now as when I put it in.  Thank you 🙂
Userlevel 4
Badge +10
Thank you for explaining how the subscription works by just updating the year for everyone who purchases WSA. I somehow missed any mention of it on the sales site so kept looking to ensure I wasn't buying the previous year's version--as other security often sell those at reduced prices. LOL

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