Dear Webroot,
What’s going on with your Technical Support? I sent a request three days ago because the Auto Renewal (which I paid for in September) did not work as promised!
I’m VERY disappointed.
3 days alreaday ! How come I haven't received any reply yet from your Technical Support?
+1
Userlevel 7
Hello 
I’ll ping our Forum Manager
+1
Dear Webroot,
What’s going on with your Technical Support? I sent a request three days ago because the Auto Renewal (which I paid for in September) did not work as promised!
I’m VERY disappointed.
I am really trying to not laugh
Not at your frustration or request for help, but because there is no technical support for this virus of a program that bricks computers. I have been asking for help and fighting this virus program for over 7 months. In that time I have weekly tried internet searches and videos and contacts with webroot. All I want is to delete it off my computer and as the ADMIN I cannot.
I do wish you luck in getting help, sincerely I do.
Dear Webroot,
What’s going on with your Technical Support? I sent a request three days ago because the Auto Renewal (which I paid for in September) did not work as promised!
I’m VERY disappointed.
Sorry that you’re having issues with our support team. Can you private message me the email that you used to open a ticket? I can check on what’s going on here for you.
Thanks
Drew
Reply
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.