Account manager password keeper

  • 24 December 2014
  • 1 reply
  • 22 views

Lately, when I click on account manager, my passwords are all covered with a thin black veil.  Does anyone else have that issue and know what to do to correct it?

1 reply

Userlevel 7
hi mariannet420
 
Welcome to the Community Forums.
 
I assume that you are seeing this when you log into your Web Console (via a browser) and select the Password Management option?
 
If so then I was seeing this last week under Chrome but having just checked no (as a result of your post) I find that the issue has resolved itself...so I do not know what to suggest other than (i) checking your web console again (if you have not done so recently) to check that the issue was not a one off down to your browser, (ii) checking using another browser to see if the issue is browser specific or (iii) in the final instance Opening a Support Ticket, to notify the Support Team of your issue so that they can investigate it for you.
 
Please let us know how you get on with this issue.
 
Regards, Baldrick

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