I recently have had a lot of problems with auto renewal opt-out.
Disabled auto-renewal for 3 of the codes we bought in August and got the cancellation confirmation mail from webroot.
Now, in September, I got again the "We will auto renew your license" for the same codes.
I wrote to Webroot support, giving them the codes, this morning.
Nothing till now...............
Usually they are faster.
Hope they'll correct the problem soon.................someone has similar experiences?
Best answer by aieie
Hello, Thanks for your interest in the matter. The situation is finally solved. Opening the ticket brought to the transaction being cancelled on Paypal.
So now all is as how it should be for all for codes.