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Backup and Sync not Staying Current with Home Hard Drive

  • 14 December 2012
  • 1 reply
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Userlevel 2
Is anyone else having trouble with the backup and sync on the web portal? There are several folders and files on the section of my hard drive that I have backed up with webroot, but they are not on the web portal, or in the backup and sync section of my webroot file manager. Thanks.
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Best answer by MikeR 16 December 2012, 23:14

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Userlevel 7
Have you set up these backup folders since our upgrade to our new Backup & Sync solution? If not, please setvup fresh folders to be backed up. You can also use the Anywhere Folder for files/folders that you will be updating and it will automatically sync changes you make to it.

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