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Battery Consumption

  • 6 April 2019
  • 3 replies
  • 200 views

A couple of days ago, "Webroot Secure Anywhere" began chewing up the battery on my Android phone. I depleted my 100% charge down to almost nothing in a couple of hours and my my phone got hot. I look at my battery log and it says that it is that app that is causing it. I uninstalled the app and the battery consumption resumed a normal pattern. After an hour or so I reinstalled the app. For the next hour and a half it was fine, then kicked back in sucking my battery dry. My phone is only a couple of months old. Has anybody else experienced this? Is there a solution??
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Best answer by TripleHelix 7 April 2019, 22:16

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Userlevel 7
Badge +63
Hello @Herbielace and Welcome to the Webroot Community!

Yes there is a big issue with the Mobile version see here: https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055
I am using an ASUS model P01MA, running Android version 5. In my most recent battery review, SecureAnywhere used 20%, Screen 15%, Android System 1%.
Userlevel 7
Badge +63
They are working a new version to fix these issues see here: https://community.webroot.com/webroot-mobile-security-for-android-15/beta-webroot-mobile-5-5-5-338080

Thanks,

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