can't set admin permission to deactive older pc's

  • 18 December 2018
  • 1 reply

when I attempt to set myself to admin permissions in the PC Security Console, so I can deactivate older PCs (need to deactive 5), I keep getting the message that the service can't be provided without selecting a keycode.  There's no option to select a keycode. It shows my keycode, but gives me no options to select it. I'm stumped. Thanks for any help. 

1 reply

Userlevel 7
Hello JuneNemeth, Welcome to the Webroot Community Forum. :D
Sorry you are having trouble with your Security Console. The easiest and fastest way to fix this problem is to submit a Support Ticket or Contact Webroot Support . This service is FREE with a Paid Subscription.
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