The permissions for this email address account are set to Admin for SecureAnywhere and PC Security and Access for Passwords and the other two.
I have followed instructions and also tried the tool bar fixes described in
http://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Is-the-Webroot-SecureAnywhere-toolbar-compatible-with-Firefox-9/m-p/140#M3
I have logged this as a support call, but am posting it here too because I see a number of people have had similar problems. None of the solutions found on other threads seem to make any difference.
From the new installation I noticed that the toolbar add-in was v2.0. Having tried the tool bar fixes above I now have v1.80.0 installed. I checked a few posts regarding how to re-install/repair Webroot, but this also does not seem to be straight forward. Is the only solution to uninstall the whole thing and start from stratch?
Best answer by MikeR
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