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change login/email, add new subscription

  • 14 October 2012
  • 2 replies
  • 1579 views

Howdy,
 
I can't find a place to do either of these, nor a better place than this to post this.
 
I would like to change my email address and I need to add a new subscription. I suspect that it will by done by PM, so i'll await a message from an admin.
 
Thanks!
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Best answer by MikeR 14 October 2012, 19:16

Hello Spidy,
 
Currently, we do not have a way to change only your login/email address, but we can start fresh with a new email and a new keycode with the new subscription!
 
Let me know if opening a support ticket solved the issue or if you would like to Send Me a Private Message with your keycodes and email address that you wish to use for the new account. :D
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Userlevel 7
Badge +55
I agree or contact WSA support inbox or wait till Monday and you can contact Webroot Consumer Sales and they will be happy to help you!
 
HTH,
 
TH
Userlevel 7
Hello Spidy,
 
Currently, we do not have a way to change only your login/email address, but we can start fresh with a new email and a new keycode with the new subscription!
 
Let me know if opening a support ticket solved the issue or if you would like to Send Me a Private Message with your keycodes and email address that you wish to use for the new account. 😃

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