cloud storage amount error

  • 3 March 2016
  • 1 reply
  • 147 views

Webroot is warning me that I am about to exceed my 50gb cloud storage limit. However, I have only uploaded about 15 gb to my anywhere and backup folders.
 
How can I get the software to show correct storage amount?
 
This all started when I upgraded to Windows 10. After that, the cloud storage fies were gone but the software continued to indicate that I was storing 40gb.

1 reply

Userlevel 7
Hi fuzzyh50
 
Given that the vast majority of the control takes place in the Cloud I would Open a Support Ticket to advise the Support Team of this and get them to investigate the issue for you.
 
Regards, Baldrick

Reply

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept or continue browsing you agree to our cookie policy. Learn more about our cookies.

    Accept cookies Cookie settings