cloud storage amount error

  • 3 March 2016
  • 1 reply
  • 152 views

Webroot is warning me that I am about to exceed my 50gb cloud storage limit. However, I have only uploaded about 15 gb to my anywhere and backup folders.
 
How can I get the software to show correct storage amount?
 
This all started when I upgraded to Windows 10. After that, the cloud storage fies were gone but the software continued to indicate that I was storing 40gb.

1 reply

Userlevel 7
Hi fuzzyh50
 
Given that the vast majority of the control takes place in the Cloud I would Open a Support Ticket to advise the Support Team of this and get them to investigate the issue for you.
 
Regards, Baldrick

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