Solved

COMPUP16.DLL cause installation crash


When installing, this DLL causes the installation to fail.
Installed MS Security Essential and it finds the malware TrojanSpy:Win64/Ursnif.A
MSSE quarantined but the file is still there and can not delete it.
 
Any advise is appreciated. Thanks.
 
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Best answer by MikeR 20 September 2012, 17:46

Hi ekw540,
 
For a possible threat on your machine it would be best for you to Open a Support Ticket. Once you have done so, you can Send me a Private Message letting me know which email address you used and I can personally assist you.

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Userlevel 7
Hi ekw540,
 
For a possible threat on your machine it would be best for you to Open a Support Ticket. Once you have done so, you can Send me a Private Message letting me know which email address you used and I can personally assist you.

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