Best answer by ProTruckDriver
View originalConstant connection popups
+1
So I dont know if this has been brought up but my antivirus started constantly asking to allow anything to connect. Open explorer popup. Open netflix popup. Open steam poput etc... etc....Its really annoying. Ive tried changing settings and still does it. Can somebody please help me get rid of this issue. Or is this a bug of some sort. Also added picture of the constant popups.
Userlevel 7
Hello @amaya.jose Welcome to the Webroot Community Forum. ☺️
Can you please do a clean reinstall of Webroot SecureAnywhere.
Please follow the steps closely!
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave
Can you please do a clean reinstall of Webroot SecureAnywhere.
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave
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