I recently discovered that the gradually increasing size of my dive image files and decreasing SSD capacity were directly attributable to an enormous SecureAnywhere WRData folder.
I contacted support and received the following response: “To start it fresh you can uninstall Webroot SecureAnywhere normally and then delete the WRData folder and restart your computer, then reinstall Webroot and there will be a new WRData folder.”
I completed all steps as instructed. Between my November 20, 2013 reinstall and this post, the WRData folder has grown from a few megabytes to over 2.6 gigabytes. In comparison, the 2 day old and still growing WRData folder is roughly 4 times the size of all of my Norton Internet Security files/folder combined.
The above noted :
Is this normal for the WRData folder or do I have a problem?
Is there a way to reduce the number and/or limit the size of the database files in the WRData folder?
Any assistance would be greatly appreciated...
Best answer by TripleHelix
Pretty sad state of affairs that after this issue has not been fixed after several years and counting! My manual fix has been to un-instal and then re-install the software on a regular, re-occuring basis, about once every 6 months. Before today's re-instal, my "WRData" size was up to 44 GB. With the smaller size of SSD's, using this amount of space on your HDD is completely unacceptable. I think it is time to find a new AV, one that actually fixes known issues!