I unable to connect my
Creative Zen V Plus 4 GB Portable Media Player media player to PC. It was working fine before I installed Webroot Secure Anywhere. I had norton before.
I unable to charge my MP3 player or link it to transfer files.
The same for my Acer Iconia 500 Tablet, transfer file.
Both is not being recognize. I install both driver again. I know it not driver issue.
SecureAnywhere doing something to prevent both device to be recognized.
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While it might be possible for WSA do disrupt driver files for your devices, I am not sure that will be the case here. The drivers for the devices tell the computer how to communicate with the device, but I think the USB power is always on. If it is a driver issue, I would be more likely to think it is the computer's main USB drivers that were affected.
That would be a pretty rare situation though... have you tried to uninstall WSA and reboot the computer and try the USB again? You might try this:
1. Uninstall WSA and reboot the computer
2. See if the devices work with WSA removed.
4. Try the devices again.