Does anyone know why the number of days left in my subscription goes down by more than 1 per day?

  • 4 February 2016
  • 1 reply
  • 23 views

I am new to using Webrrot and have noticed something I dont understand.  Maybe someone can helpme?
 
I have Webroot checking my IMac ewvery night.  I have noticed that the remaining days shown for my subscription gets reduced by more than 1 day.  Has anyone else noticed this?  Does anyone have an answer for what is going on?  I would appreciate help on understanding this.

1 reply

Userlevel 7
Badge +62
Hi larryhau,
 
Welcome to the Webroot Community,
 
Sorry I cannot answer this for you. I would ask the Support Team and they can tell you exactly what is going on.
 
You can also look on the Account Console and check there to see if the days match up by going to PC console.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
 
 
 
 

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