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Dumb Question?

  • 22 February 2012
  • 9 replies
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D
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Userlevel 4
I have tried a couple of times clicking on the "Update software" button on the WSAC and have gotten the same message both times. The message was, "You are using the newest version of Webroot and this version no longer needs to update virus definitions. Threat protection is now performed "in the cloud" and is always up-to-date."
 
So, that being said, why is there an "update software" button? (I know. Dumb question. Right?)
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Best answer by Kit 23 February 2012, 21:05

It's possible to turn off automatic updating, or disable it for certain reasons when installing.  At that point, the button provides a function.
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RetiredTripleHelix
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Badge +56
It's to check  for program updates as you are probably using 8.0.1.95 and the Closed Beta Group is using 8.0.1.131 at this time and there are many internal versions being tested all the time that we users are not aware of!
 
HTH,
 
TH
RetiredTripleHelix
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Userlevel 7
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To Quote JoeJ!
 
"We will be. We're constantly improving everything - from performance, to detection, to cleanup. In particular, releases above 8.0.1.150 will have a significantly improved cleanup engine, and past 8.0.2.x will have another round of cleanup improvements included. After that, 8.0.4.x will have some dramatic scan engine improvements as well.

There are a lot of exciting things to come, so stay tuned! "
 
TH 😃
Kit
Userlevel 7
It's possible to turn off automatic updating, or disable it for certain reasons when installing.  At that point, the button provides a function.
Kit - Prior Webroot Quality Assurance / Prior Webroot Escalation Engineer
D
Rank
Userlevel 4
Thanks TH and Kit. I kinda knew that it was for program updates, but in the time I have had WSAC, I have never had any updates to speak of. (At least none that I am aware of.)
 
As far as disabling it for program installs, I have not had any problems with any programs I have installed without disabling it. :S Guess maybe I've just been lucky? I ALWAYs had to disable my OTHER AV for EVERYTHING, but that is another of the nice pluses about WSAC. It is just so unobtrusive in the way it goes about protecting my laptop.
Kit
Userlevel 7
When the updates happen, they normally take approximately 0.2 seconds, happen in the background, and you never notice them unless you are looking at the system tray and not blinking at JUST the right time. :)
 
Oh, and I meant that you can disable automatic updates in Webroot when you are installing it. :catvery-happy:
Kit - Prior Webroot Quality Assurance / Prior Webroot Escalation Engineer
RetiredTripleHelix
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Userlevel 7
Badge +56
I still use a thrid party Firewall instead of Windows Firewall on my Laptop and that lets me know when WSA has updated and like Kit said it updates in a flash! ;)
 
TH
asg
Rank
Userlevel 3
@ wrote:
To Quote JoeJ!
 
"We will be. We're constantly improving everything - from performance, to detection, to cleanup. In particular, releases above 8.0.1.150 will have a significantly improved cleanup engine, and past 8.0.2.x will have another round of cleanup improvements included. After that, 8.0.4.x will have some dramatic scan engine improvements as well.

There are a lot of exciting things to come, so stay tuned! "
 
TH :D
 Do you have any information when?
asg
M
Rank
Userlevel 4
At this time there is no set release date but as soon as its released your program will automatically update itself with the new version.
 
The new version does not rely on virus definitions like the previous program did, so you never had to press the "Check for updates" button within the program. The new program is always up to date when you are connected to the Internet because its constantly talking to our servers.
 
:robothappy:
RetiredTripleHelix
Rank
Userlevel 7
Badge +56
@ wrote:
@ wrote:
To Quote JoeJ!
 
"We will be. We're constantly improving everything - from performance, to detection, to cleanup. In particular, releases above 8.0.1.150 will have a significantly improved cleanup engine, and past 8.0.2.x will have another round of cleanup improvements included. After that, 8.0.4.x will have some dramatic scan engine improvements as well.

There are a lot of exciting things to come, so stay tuned! "
 
TH :D
 Do you have any information when?
It just shows that they are continuing to make WSA better and better! But as Michael said there is no timeline!
 
TH

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