www.clubpenguininsidersDOTcom
Best answer by RetiredTripleHelix
View originalfalse website detection?
Userlevel 3
sorry if this is in the wrong section, ibelieve wsa is flagging a website that it says is malicious but i believe its safe,is there a way to submitt this to webroot?i scanned with some online url scanners and came up safe.my son uses this site so i would like to be sure.
www.clubpenguininsidersDOTcom
www.clubpenguininsidersDOTcom
Userlevel 7
Userlevel 3
thanks DavidP,i submitted it into support.
Userlevel 3
just to let ya know support got back to me 20 min later(thats some lightning fast support)and the false positive was fixed.
Userlevel 7
+56
Great to hear it's the best way to get anything falsely detected or not detected! ;)
TH
TH
Userlevel 7
This is always the best route for false positives or blacklisting/whitelisting - especially on the weekends. During the week, some moderators can also personally investigate and our threat team even answers within the thread!
Thanks for the support system reference, David. 😃
Thanks for the support system reference, David. 😃
Userlevel 7
@brithy1 Great to see the fp got fixed so rapidly. 🙂
Userlevel 7
I dare you to find any other security company that can top that!@ wrote:
just to let ya know support got back to me 20 min later(thats some lightning fast support)and the false positive was fixed.
Userlevel 7
@cohbraz
I bet I'll lose if I dare.;) Webroot support is the best.:)
I bet I'll lose if I dare.;) Webroot support is the best.:)
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