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firewall blocking quickbooks update

  • 13 December 2016
  • 1 reply
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Having issues with one customer running Quick Books Pro 2016. They generate error PS077 (QB error) when attempting to update payroll portion of QB. I would rather not turn off the firewall. Any suggestions?
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Best answer by JP_ 13 December 2016, 17:25

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Userlevel 7
Hello @ and welcome to our Community!

It sounds like our Team needs to whitelist the files in question so there no will be no need to mess with the Firewall.

Please send us a Support Ticket or give us a call, whichever is more convenient for you.
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Support Number: 1-866-612-4227 M-F 7am?6pm MT

Cheers,

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