Solved

Firewall, identity shield and real time protection disabled after new update 8.0.2.43

  • 17 November 2012
  • 2 replies
  • 34 views

I installed webroot complete for trial but today my firewall, identity shield and real time protection has been disabled since latest update 8.0.2.43. When i try to enable these using captcha it disables my protection.
 
how to correct this? help to resolve my problem.
icon

Best answer by MikeR 18 November 2012, 20:13

View original

2 replies

Userlevel 7
Badge +56
Hello niftysid and Welcome to the Webroot Community Forums.
 
How long have you been using the trial has it been more than 14 days?
 
TH
Userlevel 7
The trial is still active, if you have any suspicion that your system may be infected, please Open a Support Ticket. If not, please uninstall SecureAnywhere, reboot your computer, and reinstall using the keycode I have sent you in a private message.

Reply