A 2 year subscription is the same overall total price for both new and existing customers :)
.....just renewed so covered for another 2 years :)
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Userlevel 7
Completely disagree with your analysis of the UK market...all these technologies companies do it the same way and will no doubt continue to do so...and I work for one.
Anyway...bottom line is that Webroot is not ripping anyone off...and indeed by the very fact that they offer the service that I mentioned in my original reply to you, i.e., transfer time from a cheaper renewal or purchased keycode, than the one they offer, to the original keycode so that the user is not inconvenienced, when they could refuse to do that...is a testament that they are not looking to rip anyone off.
All the best to you too, mate.
Baldrick
Anyway...bottom line is that Webroot is not ripping anyone off...and indeed by the very fact that they offer the service that I mentioned in my original reply to you, i.e., transfer time from a cheaper renewal or purchased keycode, than the one they offer, to the original keycode so that the user is not inconvenienced, when they could refuse to do that...is a testament that they are not looking to rip anyone off.
All the best to you too, mate.
Baldrick
Userlevel 7
Me too 🙂 I know alot of users who prefer to renew regardless of price just to keep it easier too though.@ wrote:
Just to let you know, we have received this same feedback from several users. I've passed it along to the folks who set the pricing, and they are looking into whether this needs to be changed. Personally I'm with you - I'd rather buy a new keycode at a discount than renew at full price.
Userlevel 7
+62
Hello Webrooters,@ wrote:
Just to let you know, we have received this same feedback from several users. I've passed it along to the folks who set the pricing, and they are looking into whether this needs to be changed. Personally I'm with you - I'd rather buy a new keycode at a discount than renew at full price.
I personally would go for the less expensive or discounted version for sure!! Money is tight these days!!
Userlevel 7
+54
It goes without saying really if we see an identical product cheaper somewhere we will get it because none of us likes the feeling of being ripped off with anything.
Userlevel 7
Personally I do not like associating the word 'ripped off' with Webroot's pricing because they in all honesty offer a price, it is take it or leave it. And if one leaves it , gets a new keycode cheaper elsewhere then Webroot, unlike some others I will not name do allow/assist the user in using the cheaper keycode, i.e., adding the time to existing licenses, moving data between keycodes where applicable...if requested...and that is honest. If they did not allow this then I would be the first to shout 'rip off'.
Just my twopennies worth...for what it is worth.
Baldrick
Just my twopennies worth...for what it is worth.
Baldrick
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Hi Baldrick,
You misunderstood me - I was talking about a trend in the UK whereby large corporations in their main advertising in high profile tv advertising campaigns they have specifically gone against the marketing you mention, i.e. they have recognised that there is a groundswell of opinion away from that style of marketing - that's what I was referring to - yes there are many (nearly all) that have gone down the marketing road you mention - but in the UK at least there is a current trend by large corporations to advertise that they have changed and broken away from that style of marketing - that's why I said it isn't an isolated viewpoint - i.e. large corporations in the UK have done their homework and committed millions in tv advertising to it. All the best mate.
You misunderstood me - I was talking about a trend in the UK whereby large corporations in their main advertising in high profile tv advertising campaigns they have specifically gone against the marketing you mention, i.e. they have recognised that there is a groundswell of opinion away from that style of marketing - that's what I was referring to - yes there are many (nearly all) that have gone down the marketing road you mention - but in the UK at least there is a current trend by large corporations to advertise that they have changed and broken away from that style of marketing - that's why I said it isn't an isolated viewpoint - i.e. large corporations in the UK have done their homework and committed millions in tv advertising to it. All the best mate.
Userlevel 1
Hi shorTcircuiT,
I'm aware of the marketing you mention as being long established, I was in fact referring to a recent trend in the UK at least whereby large corporations have broken away from that style of marketing and deliberately branded/identified themselves as being 'different' and no longer indulging in that style of marketing - by showing loyal customers being rewarded every bit as much as new ones - and there are a number of large corporations that have jumped on this bandwagon and new trend away from that style of marketing. I had hoped to steer WR in that same positive direction.
Anyway, I tried to be helpful, polite, helpful again, constructive, and helpful again. Clearly my best efforts didn't work and in your own case would appear to have taken me as the complete opposite. Those who know me would know I'm the first to help anybody and a couple of years ago now was nearly run over by passing cars and trucks as I tried to help an elderly couple that had just crashed their car at a busy intersection - I was the only one to stop and help. I also hate any form of conflict and would request that all posts by me are deleted in their entirety and that my membership etc is entirely erased/deleted. Thanks and best of luck for the future to Webroot and to all on this forum
I'm aware of the marketing you mention as being long established, I was in fact referring to a recent trend in the UK at least whereby large corporations have broken away from that style of marketing and deliberately branded/identified themselves as being 'different' and no longer indulging in that style of marketing - by showing loyal customers being rewarded every bit as much as new ones - and there are a number of large corporations that have jumped on this bandwagon and new trend away from that style of marketing. I had hoped to steer WR in that same positive direction.
Anyway, I tried to be helpful, polite, helpful again, constructive, and helpful again. Clearly my best efforts didn't work and in your own case would appear to have taken me as the complete opposite. Those who know me would know I'm the first to help anybody and a couple of years ago now was nearly run over by passing cars and trucks as I tried to help an elderly couple that had just crashed their car at a busy intersection - I was the only one to stop and help. I also hate any form of conflict and would request that all posts by me are deleted in their entirety and that my membership etc is entirely erased/deleted. Thanks and best of luck for the future to Webroot and to all on this forum
Userlevel 1
Hi Baldrick,
Not what I'm saying at all. I agree that it's very much "standard fayre" that companies do have the marketing strategy you mention - agree 100%. That's not what I'm pointing out. What I'm actually saying is that - neverthess - there is a current trend by certain companies (they aren' t small) that are recognising the disdain held by a signifcant proportion of the polpulation and that;s why some are currently spending millions of pounds on high profile tv advertsing campaigns e.g. one with a cartoon depicted restaurant scenario and a customer having special offers put on a plate - only to be immediately taken away by the waiter as being 'for new customers only'..... then the advertiser concerned stating that they are different and that they offer the same special offers to existing customers. There is another one, just recent, whereby RBS have jumped onto this bandwagon with a broadly similar promise of offering the same deals to new customers as new ones. I'm not saying there aren;t still those that use the marketing strategy you mention, I'm merely pointing out that - nevertheless - there is a current trend by some companies whom have clearly recognised the disdain which a signifcant proportion of the population recognise, that was all. It seems that you're taking something quite innocent as being something a million times more than what I was really meaning.
I'm a bit puzzled by the apparent partisan aspect and thanking others for support - good to see mates support each other - but really there is no argument, none at all mate. As far as I'm concerned we're all on the same side. :)
At the end of the day I'm an everyday bloke that simply wanted to renew a subscription, that were all.
All the best.
Not what I'm saying at all. I agree that it's very much "standard fayre" that companies do have the marketing strategy you mention - agree 100%. That's not what I'm pointing out. What I'm actually saying is that - neverthess - there is a current trend by certain companies (they aren' t small) that are recognising the disdain held by a signifcant proportion of the polpulation and that;s why some are currently spending millions of pounds on high profile tv advertsing campaigns e.g. one with a cartoon depicted restaurant scenario and a customer having special offers put on a plate - only to be immediately taken away by the waiter as being 'for new customers only'..... then the advertiser concerned stating that they are different and that they offer the same special offers to existing customers. There is another one, just recent, whereby RBS have jumped onto this bandwagon with a broadly similar promise of offering the same deals to new customers as new ones. I'm not saying there aren;t still those that use the marketing strategy you mention, I'm merely pointing out that - nevertheless - there is a current trend by some companies whom have clearly recognised the disdain which a signifcant proportion of the population recognise, that was all. It seems that you're taking something quite innocent as being something a million times more than what I was really meaning.
I'm a bit puzzled by the apparent partisan aspect and thanking others for support - good to see mates support each other - but really there is no argument, none at all mate. As far as I'm concerned we're all on the same side. :)
At the end of the day I'm an everyday bloke that simply wanted to renew a subscription, that were all.
All the best.
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