📊 2023 OpenText Cybersecurity Threat Report
Thanks for you reply. However, I don't buy that 'convenience' excuse at all - the only 'convenience' is that it 'conveniently' abuses the customer. It is a form of abuse - nothing more, nothing less.
I used to be able to access the support team very easily - it was painless. I've tried it recently - hopeless as I can't even raise anything at all - zero out of 10 now - I find very user non-friendly now
Why am I being ripped off? I will not renew my subscription when new customers are being charged a fraction of my renewal subscription for the self-same product.
Thanks for the replies, genuinely appreciate you've taken the time, etc, thanks.
I hadn't noticed, and read your added edit. As was said, we are just volunteers and users of WSA ourselves. Your Marketing criticisms would be best addressed to the company themselves, I'm sure: Webroot U.S. Contact Information | Contact Us | Webroot
Completely disagree with you analysis of the UK market...all these technologies companies do it the same way and will no doubt continue to do so...and I work for one.
Anyway...bottom line is that Webroot is not ripping anyone off...and indeed by the very fact that they offer the service that I mentioned in my original reply to you, i.e., transfer time from a cheaper renewal or purchased keycode, than the one they offer, to the original keycode so that the user is not inconvenienced, when they could refuse to do that...is a testament that they are not looking to rip anyone off.
All the best to you to, mate.
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