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How can I submit an URL to Webroot searchers ?

  • 19 June 2017
  • 6 replies
  • 533 views

Userlevel 6
Hi,
How can I submit an URL to Webroot searchers ?
I'm using a site since many years, Webroot gives it as suspicious but VirusTotal thinks it is safe:@
So I'm not sure who is right ? :@

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Best answer by Asklepios 20 June 2017, 17:42

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6 replies

Userlevel 7
Badge +56
Contact them here and ask for a Change Request and they will let you know! http://www.brightcloud.com/tools/change-request-url-reputation.php
Userlevel 6
Hi
Thank you very much @ for your help.
I though that brightcloud is only for business users and developers...
I'm only an home user and the site I was talking, I use it as consumer...
So can I submit my request to Brightcloud ?
 
Userlevel 7
Badge +56
@ wrote:
Hi
Thank you very much @ for your help.
I though that brightcloud is only for business users and developers...
I'm only an home user and the site I was talking, I use it as consumer...
So can I submit my request to Brightcloud ?
 
No it's for Both Consumers and Business users! So go ahead and fill out the form.
 
Cheers,
 
Daniel 😉
Userlevel 6
Thanks Daniel,
I just submited the file.
I let you know the answer I get.
Robert
Userlevel 7
Badge +56
You can always check URL's here as well: http://www.brightcloud.com/tools/url-ip-lookup.php
Userlevel 6
Hi,
Thanks Webroot and Bright cloud:D
I submitted my request at 4:30 PM
"Hello!
Thanks for submitting your suggestion of abrok.eu/stockfish/ to BrightCloud's Url Reputation Change process. We will email you again after we review your suggestion. We evaluate all requests and typically update our data and service if necessary within 24 - 48 hours.
Thank you for your suggestion!
- Webroot BrightCloud Threat Intelligence Support
Questions? Suggestions? Need help? Contact us at: dbchange@brightcloud.com"
And I received the answer at 11:20 PM
"Hello again -
We have reviewed abrok.eu/stockfish/ and although we did not take your suggestion exactly, we have updated the site with a reputation score of 81. This change is now published in the BrightCloud Service and is available in Database version 5.226.
Thanks again for your suggestion!
- Webroot BrightCloud Threat Intelligence Support
Questions? Suggestions? Need help? Contact us at: dbchange@brightcloud.com"
Very fast and efficient support :D



 

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