How do I complete the Webroot download?

  • 9 February 2016
  • 1 reply
  • 573 views

I downloaded Webroot but I am so technically challenged that I cannot figure out what to do now? Can someone help?

1 reply

Userlevel 7
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Hello WZumwalt,
 
Welcome to the Webroot Community,
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
For more detailed instructions follow below
 
 
  • Start the installation routine from your downloaded file:  [list]
  • If you are installing from a CD, insert the CD into the CD drive. An installation dialog opens where you can click a link to begin. If the installation dialog does not open, use Windows Explorer to navigate to your CD drive and double-click the software's installation file.  
  • If you don't have a CD, click here to download the installer file.  After downloading the file, double-click it to begin the installation process. If you purchased from Best Buy, click here to download the installer file. After downloading the file, double-click it to begin the installation process.  
  • When the Webroot installer dialog opens, enter your keycode in the field. (If your keycode came in an email, you can copy and paste the code into this field.)

    http://sw.nohold.net/Webroot/Images/install1.png
     
  • If desired, you can click Installation Options at the bottom of the dialog to modify the following settings:
     
    • Create a shortcut to Webroot on the desktop. This option places a shortcut icon on your Windows Desktop for Webroot SecureAnywhere.  
    • Randomize the installed filename to bypass certain infections. This option changes the Webroot installation filename to a random name (for example, “QrXC251G.exe”), which prevents malware from detecting and blocking Webroot’s installation file.  
    • Protect the Webroot files, processes, and memory from modification. The option enables self protection and the CAPTCHA prompts (CAPTCHA requires you to read distorted text on the screen and enter the text in a field before performing any critical actions). For more information, see Setting self protection and Setting access control.  
    • Change language. To change the language displayed in SecureAnywhere, click the Change Language button and select from the supported languages.  (You can only change the displayed language during installation, not after.)   
    When you're done, click Agree and Install.
     
  • If you are prompted to enter an email address, enter your email address and click Continue.

    SecureAnywhere begins scanning and configuring the application. When it completes, the main interface opens (see Using the SecureAnywhere interface).

    If SecureAnywhere detects threats during the scan, it moves the items to quarantine where they are rendered inoperable and can no longer harm your system or steal data. For more information, see Running scans and Managing quarantined items.

    If your system is clean, SecureAnywhere displays a status screen similar to the following example.


    http://sw.nohold.net/Webroot/Images/installscreencomplete.png
     
  • If you want to exit from SecureAnywhere, click Continue. If you want to view the main interface, select Click here to view your Dashboard now.

    After the initial scan, SecureAnywhere automatically scans your computer daily and constantly monitors activity as you surf the Internet. You do not need to launch a scan yourself or schedule scans. SecureAnywhere does all the work for you in the background.

    To verify that SecureAnywhere is running, look for the Webroot icon in your system tray.

    http://sw.nohold.net/Webroot/Images/wsa_iconsystemtray.png[/list]Hope this helps and if not please do get back to us.
     
     
     
     




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