Webroot Secure Anywhere v22.214.171.124, Windows 8.1, Chrome browser v45.x
How do I disable the Webroot Filtering Extension in Chrome? This is what it says ... and I cannot uncheck the Enabled box.
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Removing the Web Filter in your case might not be possible. The error you are recieving is what one would encounter when attempting to adjust settings of the Endpoint Edition of WSA, which is centrally managed. I have a feeling that you recieved WSA from a 3rd party Webroot Partner.
In order that I can be sure of my answer to you, would you please let me know the following?
1) Where you obtained your copy of WSA
2) Exactly what version of WSA is installed. You can locate this by:
Welcome to the Webroot Community,
If I may ?
You can you click on 'Advanced Settings' in the top right hand corner of the main WSA app panel, and in the list of tabs down the right hand side do you see 'Firewall / Web Shield'? If so then click on that tab and then in the next panel displayed uncjeck 'Activate browser extensions'.
This isn't recommended though.. Please have a look at the Online PC User Guide
Hope this helps?
I see at least another couple of people having a similar issue over the last couple of hours. If Sherry's suggestion is not of help, please Submit a Trouble Ticket to have Webroot Support take a look. There is no charge for this, and they do operate 24/7 including on holidays.
Please do not submit more than once.. be patient for them to get back to you. Sending additional tickets will delay the response by sending your ticket back to the end of the line.
This is what I have for Firewall Settings....
Your Webroot/Firewall Settings does look different so as ? has advised please submit that support ticket.
Log into the Console
Click PC Security
Click the PC that is having the issue
In the pop up window, what is your Security Setting set for (See image below) Make a note as to the current setting, and then please change it toUser Configuration and save.
Run a scan on your computer (This will ensure that any change in the Console is updated on your computer)
Check the Firewall settings again and see if you still have the notice that is it controlled by the Console.
Also see if this change allows you to disable the Web Filter.
Give this a try and see if it helps.
Welcome to the Community Forums.
Have you actually tried to go into the Chrome Extension Manager page and manually disabling the Webroot Fitering extension? I have just tried this and it seems to do the trick in terms of suspending the extension.
Let us know if you need help getting to the relevant page in Chrome.
We would be comfortable with keeping the security filter, but we do not want the annoying icons next to each Google search link. If we have to disable the whole thing to get rid of those, so be it.
You can disable the search annotations by doing the following;
Open WSA and click on Advanced Settings in the upper-right.
Then click on Firewall/Web Shield and uncheck "Show safety ratings when using search engines." Be sure to click "Save" when finished.;)
Hope this helps,
encrypted Google search engine: https://encrypted.google.com
or DuckDuckGo search engine: https://duckduckgo.com/
you may preserve some anonymity by using the above.