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How do I fix "an active process has a possible memory leak (firefox.exe)?

  • 22 May 2016
  • 2 replies
  • 473 views
M
I recently updated to Windows 10 and am now using Firefox instead of Explorer.  Screen is starting freeze daily and have to do a warm boot to get it unfrozen.  Any suggestions on how to fix?
Thank you.
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Best answer by Bradforth 22 May 2016, 20:20

Hi there Muggamac

 

Welcome to the Webroot community.

 

Firefox is a good browser, but due to its size and customization it is prone to memory leaks, and unfortunately is well known for it. I would try doing a clean re-install of Firefox and see if that helps as it may be a minor plugin or addon causing your issue.

 

I used to have this issue a while back but since I did a clean boot of Firefox I haven't had any real issues.

 

Best of luck

Brad

 
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2 replies

Bradforth
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Hi there Muggamac
 
Welcome to the Webroot community.
 
Firefox is a good browser, but due to its size and customization it is prone to memory leaks, and unfortunately is well known for it. I would try doing a clean re-install of Firefox and see if that helps as it may be a minor plugin or addon causing your issue.
 
I used to have this issue a while back but since I did a clean boot of Firefox I haven't had any real issues.
 
Best of luck
Brad
 
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P

How do I do a clean reboot and will that make all my bookmarks at the top go away in Firefox and the ones saved in my “library”?  Thank you.

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