Solved

How do I fix "an active process has a possible memory leak (firefox.exe)?

  • 22 May 2016
  • 2 replies
  • 473 views

I recently updated to Windows 10 and am now using Firefox instead of Explorer.  Screen is starting freeze daily and have to do a warm boot to get it unfrozen.  Any suggestions on how to fix?
Thank you.
icon

Best answer by Bradforth 22 May 2016, 20:20

Hi there Muggamac

 

Welcome to the Webroot community.

 

Firefox is a good browser, but due to its size and customization it is prone to memory leaks, and unfortunately is well known for it. I would try doing a clean re-install of Firefox and see if that helps as it may be a minor plugin or addon causing your issue.

 

I used to have this issue a while back but since I did a clean boot of Firefox I haven't had any real issues.

 

Best of luck

Brad

 
View original

2 replies

Badge +11
Hi there Muggamac
 
Welcome to the Webroot community.
 
Firefox is a good browser, but due to its size and customization it is prone to memory leaks, and unfortunately is well known for it. I would try doing a clean re-install of Firefox and see if that helps as it may be a minor plugin or addon causing your issue.
 
I used to have this issue a while back but since I did a clean boot of Firefox I haven't had any real issues.
 
Best of luck
Brad
 

How do I do a clean reboot and will that make all my bookmarks at the top go away in Firefox and the ones saved in my “library”?  Thank you.

Reply