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How do I put an exception In Webroot SecureAnywhere Complete to allow a specific .exe file

  • 14 February 2015
  • 2 replies
  • 1250 views
T
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I am using HRD Software LLC "Ham Radio Deluxe" which uses "alerter.exe". Webroot reports this as an infection.
How do I add an excepton in Webroot to ignore this.?
 
Thank you,
 
Tom Grove
 

2 replies

RetiredTripleHelix
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Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
 
It's best to Submit a Support Ticket to get the file Whitelisted in the Cloud Database. For now you can set to Allow the file here: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFiles.htm
 
Thanks,
 
Daniel 😉
singularity
Rank
Userlevel 5
Badge +24
@ wrote:
I am using HRD Software LLC "Ham Radio Deluxe" which uses "alerter.exe". Webroot reports this as an infection.
How do I add an excepton in Webroot to ignore this.?
 
Thank you,
 
Tom Grove
 

My Rig : Asus G750 Custom . Powered by Windows 10 Pro x64 . Intel i7 4960X Extreme Edition . 32GB RAM  . Dual NVIDIA GTX 880M

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