How do I remove expired computers from my account?

  • 21 March 2016
  • 2 replies

Userlevel 1
I have five expired computers listed under my account and two protected ones.  I want to remove the expired ones so that I can put the software onto a new laptop.  WHen I go into PC Security in my account, it'll show the expired computers, but will not allow me to remove them as it will under mobile devices.  Can anyone help?

2 replies

Userlevel 7
Hi Eldondo
Welcome to the Community Forums.
Please take a look at the contents of this KB Article which should provide all the guidance required, but if not then post back with any specific questions you may have and we will try to answer them for you.
Regards, Baldrick
Userlevel 1
Thank you.  I'll give it a try.